5 Most Common Airlines Complaints
One way to choose the best airline for a trip is to consider their services. Many are times, travelers complain about poor airlines services. Today i share with you most common airlines complaints.
Problems like flight cancellation, delays are common thus affecting air travel reliability. Such problems are likely to happen due to poor weather conditions or the volcano disruptions. If no communication or proper guidance, customers are destined to complain.
This has become a trend to many airlines; loosing your luggage, delayed, damaged or excess baggage charges. It has become even difficult to claim your lost baggage as there is no set of rules as how the airline will deal with your problem. Such incidences can be frustrating.
Poor customer services can negatively impact your business in many ways. Poor cabin services, use of informal language to passengers, unclean in-flight toilets or miss-handling of disability will not only raise complains but loosing your most valuable customers in the process.
Nothing can be frustrating like passing through security heading to the gate only to find out you won’t make it onto your flight due to overbooking. Airlines tends to book more customers just in-case a customer doesn’t show up, the plane will still be full. It can be tricky when all customer turns up forcing other passengers to be left stranded.
Air travel can be pricy. Travelers might be dissatisfied by high airline fares, excess baggage charges, over charges or incomplete information about fares thus Express their complaints.
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